Cookie Policy

Last updated: 3 September 2026

This Cookie Policy explains how Thermal Care Scotland Ltd uses cookies and similar technologies on thermalcare.co.uk. It should be read together with our Privacy Policy.

1. About us

Thermal Care Scotland Ltd is registered in Scotland under company number SC477002.

2. What are cookies?

Cookies are small files or pieces of information placed on or accessed from your computer, smartphone, tablet or other device when you visit a website. Cookies and similar technologies can be used to make websites function correctly, remember preferences, understand website usage, measure website performance, measure advertising effectiveness and help deliver relevant advertising. Similar technologies may include pixels, tags, local storage and other device identifiers.

3. How we use cookies

Our website uses several categories of cookies and similar technologies.

Strictly necessary cookies

These cookies are required for core website functions, security, cookie-consent management and other essential services. They may include technologies used by Cookiebot/Usercentrics, Cloudflare and website infrastructure providers. Because these technologies are required for essential website functions, they may be used without consent where permitted by law.

Preference cookies

Preference cookies allow a website or embedded service to remember information that affects how it behaves or appears. For example, these may be used by external tools or embedded services appearing on our website.

Analytics and statistics cookies

Analytics technologies help us understand how visitors use our website. Information collected may include pages visited, time spent on the website, device and browser information, how visitors reached the website, interactions with website content and website performance information. We currently use Google analytics technologies. Analytics cookies that require consent will not be activated unless you have provided the appropriate consent through our cookie-management system.

Marketing and advertising cookies

Marketing technologies may be used to understand whether advertising generated an enquiry, measure advertising performance, understand visitor interactions, build advertising audiences, prevent unnecessarily repeated advertisements and help display relevant advertising on other websites or platforms. Our website may use advertising technologies provided by organisations including Google and Meta/Facebook. We may use services such as Google advertising measurement and Meta Pixel technologies. These technologies will be controlled through our cookie-consent system where consent is legally required.

Third-party and embedded content cookies

Some parts of our website use services supplied by third parties. These include services or content provided by organisations such as Elfsight, Google, Phoenix Financial Consultants Limited, Cloudflare, Meta/Facebook and other website technology providers. For example, Elfsight technology is used to provide website widgets including reviews and communication/social functionality. Third-party services may set their own cookies or use similar technologies when their content is displayed.

4. Google technologies

Our website currently uses Google technologies for analytics and advertising measurement. These technologies can provide information about how visitors reach and interact with our website and whether advertising campaigns result in visits, enquiries or other actions. Depending on the services enabled on our website, Google technologies may include analytics, advertising conversion measurement, tags and remarketing technologies. Non-essential Google cookies will only be used in accordance with your cookie preferences.

5. Meta/Facebook technologies

We may use Meta advertising technologies, including the Meta Pixel. These technologies can help us measure results from Facebook and Instagram advertising, understand actions people take after viewing an advertisement, create advertising audiences and improve the relevance of advertising. Where these technologies require consent, they will not operate until the relevant consent has been provided through our cookie-management platform.

6. Elfsight and website widgets

Our website uses Elfsight technology to provide third-party website functionality such as review, communication or social-media widgets. Elfsight and the infrastructure providers supporting these services may use cookies or similar technologies for security, preventing automated abuse, operating the widget, remembering widget interactions and other functionality. Any non-essential cookies used by these services are subject to our consent controls.

7. Finance-related content

Our website may contain links to or embedded functionality associated with Phoenix Financial Consultants Limited, our finance provider. Where Phoenix functionality is loaded, Phoenix or its technology providers may use cookies necessary to display or operate the relevant content. Non-essential cookies will be managed in accordance with the consent choices available on our website where applicable.

8. Your cookie choices

When you first visit our website, our cookie banner gives you the ability to:

• Accept all non-essential cookies;
• Reject non-essential cookies; or
• Manage your preferences and select individual categories.

Rejecting optional cookies will not prevent you from accessing the main parts of our website. Strictly necessary cookies cannot normally be disabled through the website because they are required for essential functionality.

9. Changing or withdrawing consent

You can change or withdraw your cookie consent at any time using the Cookie Settings or equivalent link available on our website. Withdrawing consent will prevent relevant technologies from being used in future but does not make previous processing carried out while consent was valid unlawful. You can also control cookies using your browser settings. Blocking certain cookies may affect some website functions.

10. Current cookies used on this website

The detailed cookie declaration on the website is generated and maintained by our cookie-management provider. It identifies the cookies and similar technologies currently detected on the website, including provider, purpose, cookie category, expiry period and technology type. Because website technologies can change, the automated declaration provides the most current detailed list of individual cookies used by thermalcare.co.uk.

11. Updates to this Cookie Policy

We may change this policy when new website services are introduced, advertising or analytics providers change, cookies are added or removed, or legal requirements change. The latest version will be available on this website.

12. Contact us

If you have questions about our use of cookies, please contact: